86% of Brits say self-service is a positive experience

86% of Brits say self-service is a positive experience – but we still want a contact…

Can Successful Automated Customer Self-Service Be Achieved?

Successful automated customer self-service can only be achieved through mastery of natural language processing, says Aspect…

ContactBabel: The Inner Circle Guide to Self-Service

The Inner Circle Guide to Self-Service is a major independent analyst report, aimed at providing customer…

Enhance The Customer Service Experience Using Self-service

Enhance Customer Service Experience Using Self-service by Nidal Kamouni, CEO, PCCI Group The essence of customer…

Self Service Can Create Happy Consumers – Webinar

Self Service Technologies can Create Happy Consumers – Global web event with Genesys and industry analysts…

error: Content Protected