Next Customer Experience Summit – 14th March 2024 – London

The Next Customer Experience summit is set to be a pivotal event in the customer experience…

Customer Contact Week – 13-15th May 2024

Customer Contact Week – Uniting the UK’s most innovative and forward-thinking customer management professionals Customer management…

IPI Appoints New Chairman to Support Next Phase of Growth

IPI appoints new Chairman to support next phase of growth – Steve Winningham joins Contact Centre…

Engaging Silent Customers & Improving CX with Conversational AI

Engaging silent customers and improving CX with Proactive Conversational AI – contact centre webinar organised by…

The Future is Now – AI Expert Nina Schick Keynote Speaker at Disrupt

“The Future is Now” as Generative AI Expert Nina Schick is Confirmed for Sabio Group’s Disrupt…

CC33 Fundraiser in Aid of Cash for Kids

There is just a week to go to Contact Centre Outsource Company CC33’s 2nd annual Charity…

Get Set to Re-Imagine CX at Sabio’s Disrupt UK in 2024

Contact Centre Event: Get Set to Re-Imagine Customer Experience at Sabio’s Disrupt UK in 2024 The…

Trade Secrets of Award-Winning Planning Managers

Contact centre workforce planners constantly face new challenges. » Digital channels are growing and calls are…

injixo TechLab: Dissecting the WFM Cycle Webinar Series

Join injixo in this unique webinar series as they dissect the WFM cycle. Learn about the…

National Customer Service Week: Celebrating the Importance of Customer Service

Next Week is National Customer Service Week. You may be surprised to know that as an…

Are you Ready to Delve into AI’s Genuine Impact on Customer Experience?

Elevate 23 isn’t just an event; it’s your doorway to actionable insights and concrete outcomes within…

Workforce Management: A 30 Minute Guided Tour

Have you heard of injixo but you don’t know what functionality is included? Or is it…

IPI Announced as Speaker at Genesys Partner Conference

IPI Announced as Speaker at Genesys Partner Conference IPI to share experiences as key Genesys Partner…

Contact Centre Webinar: Microsoft Teams Tech Clinics

Contact Centre Webinar: Microsoft Teams Tech Clinics – Thursday 11th May 2023 @11am BST Hosted by…

Noetica Announce Attendance at BIBA Conference 2023

Noetica Brings 20-Years’ Experience Serving Contact Centres in the UK Insurance Industry to BIBA 2023 Noetica…

The Exchange Returns – 19 Award-Winning Stories!

The Exchange returns with 19 award-winning stories to tell! The full agenda of this years’ European…

Keynote Speakers Announced for Sabio Event, Disrupt

Sabio Group, the digital customer experience (CX) transformation specialist, has unveiled the keynote speakers for its…

Talkdesk Webinar: Supercharge your Digital Strategies

Supercharge your digital strategies in your contact centre and save on interaction costs and improve CX…

Getting REAL About Real-time Analytics & Agent Guidance

Join industry thought leader and CX expert Martin Hill-Wilson and CallMiner’s Mark Lockyer on 8th December…

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