Ventrica, the Southend-on-Sea based outsource contact centre, is delighted to announce the appointment of two highly respected members of the CX community to help deliver ambitious growth plans.
Stuart Gunnarsson joins as Ventrica’s new Commercial Director bringing with him over 28 years in the BPO/CX Contact Centre industry.
Stuart has an extensive global network having worked in the UK, Ireland, India, Philippines, United States, South Africa, and more recently Portugal helping drive forward a range of highly respected businesses including Teleperformance and EE.
Stuart commented, “I am delighted to be joining the Ventrica family, especially at such a key and exciting time for the business and the industry.
It’s an incredible opportunity to contribute to such an innovative and dynamic team, and I look forward to bringing my passion and expertise to help drive the Ventrica vision forward.”
Also joining the commercial function in the role of Business Development Executive is another well-known face in the Industry, Anna Marie Breslin.
Like Stuart, Anna brings almost 30 years of experience to Ventrica and is a seasoned industry consultant who has a wealth of knowledge about business transformation and the huge benefits of outsourcing.
Iain Banks, CEO of Ventrica said:
“I am delighted to welcome two well-known and highly respected figures to the Ventrica commercial team.
We have real ambitions to continue our disruption of the CX market and both Stuart and Anna will bring a wealth of knowledge and a vision to the market of how Ventrica can deliver true transformative partnerships to new and existing clients through our digital expertise, wonderful brand ambassadors and unrivalled operational excellence.”
Ventrica is a leading European award-winning, outsourced customer management business that delivers omnichannel and multilingual customer service for blue-chip brands. Significant investment in people, automation and digital contact centre technologies allows Ventrica to enhance customer experiences designed to keep their clients ahead of the technology curve and their competition.
The company is headquartered in Southend, where it operates from spacious, hi-tech and modern offices, placing significant emphasis on its staff’s comfort and well-being. Ventrica shares the same passion for its customers’ business as it does for its own and continually strives for quality and service delivery consistency.
For additional information on Ventrica view their Company Profile
