Videlica Report Highlights Failure to Tackle Call in Queues

Videlica report highlights that keeping customers waiting in phone queues costs UK businesses an estimated £3.7…

Videlica launches Virtual Queuing App for Apple Watch

Videlica gets Virtual Queuing for iPhone ready for Apple Watch device ahead of launch Videlica extends…

Vodafone & Videlica Win CCA Best Technology Partnership Award

Dublin-based Videlica has won a prestigious Customer Contact Association (CCA) Excellence Award for ‘Best Technology Partnership’…

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