Videlica Report Highlights Failure to Tackle Call in Queues
Videlica report highlights that keeping customers waiting in phone queues costs UK businesses an estimated £3.7 billion a year, according…
Videlica report highlights that keeping customers waiting in phone queues costs UK businesses an estimated £3.7 billion a year, according…
Videlica gets Virtual Queuing for iPhone ready for Apple Watch device ahead of launch Videlica extends existing Virtual Queuing for…
Dublin-based Videlica has won a prestigious Customer Contact Association (CCA) Excellence Award for ‘Best Technology Partnership’ with client Vodafone UK…