Contact Centre of 2016: Which way is the wind blowing?
Contact Centre of 2016: Which way is the wind blowing? By Rachel Lane, Director, Voice of the Customer Analytics EMEA…
Verint Systems
Verint Systems and Vidyo Integrate Video Calls into Omnichannel
Verint Systems and Vidyo Collaborate to Integrate Video Calls into Omnichannel Customer Engagement Centres – Combined Solutions Help Organisations Manage…
Verint Systems Presents Honours at Annual Partner Summit
Verint Systems Presents Honours at Annual Partner Summit – EMEA Partners Recognised for Exceptional Performance in Consulting, Marketing and Customer…
Verint Systems assist Telecommunications Provider to Enhance Customer Engagement
Verint Systems assist International Telecommunications Provider to Enhance Customer Engagement with Verint Branch Solutions Actionable Intelligence Solutions from Verint to…
Verint Systems – Awards for Innovations
Verint Systems have received multiple awards in recognition of its customer engagement optimisation solutions, strong position in knowledge management, and…
Verint Systems Announces Availability of Work Allocation Manager
Verint Systems New Solution Enables Smarter Engagement Across Back-Office and Blended Work Environments to Advance Productivity, Service Delivery and Customer…