Sytel Delivers Cloud Solution for Kantar Global Contact Centres
Sytel Delivers Fully Managed Cloud Solution for Kantar’s Global CATI Contact Centres Sytel has completed delivery of its Contact Centre…
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Sytel Softdial Contact Centre on Salesforce AppExchange
Sytel Announces Softdial Contact Centre (SCC) Client on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace Sytel’s customers can now…
Sytel Releases V11 of Softdial Contact Centre Platform
Sytel Releases Multi-tenant, Multimedia and Fully Blended Contact Centre Platform Sytel announces version 11 of their Softdial Contact Centre™ (SCC)…
Sytel Launches Global Compliance to Protect Contact Centres
Sytel Launches Global Compliance to Protect Consumers and Contact Centres Sytel have announced the launch of Global Compliance, available immediately,…
Sytel Cloud Contact Centre Enables Home Working
Sytel is introducing a plan immediately to help contact centres enable their agents to work from home during the COVID-19…
Sytel & CloudControl Celebrate Outbound Achievements
At a special ceremony in Paris last week, the CEO of Sytel, Michael McKinlay, gave Fethi Madani, CEO of CloudControl…
Sytel Enables Growth of Kelly Services with Hosted Solution
Sytel Enables Growth of Kelly Services, Russia, with Hosted Contact Centre Solution Kelly Services and Sytel have combined to provide…
Sytel & Afiniti Bring AI Products to Contact Centres
Sytel and Afiniti Partner to Bring World-leading AI Products to the Contact Centre to Enhance Agent Performance and Improve Customer…
Sytel Launch AI Contact Centre Dialer
With immediate effect, Sytel announces the availability of the Sytel AI contact centre Dialer. The product is built around a…
Sytel Install 1000th Call Centre Agent Seat in Turkey
Sytel Limited has announced the installation of their 1000th agent seat in Turkey, at T-Bilgi in Istanbul. Sytel supplies a…