BrightHouse Puts Customer First With Mobile Payments
BrightHouse Puts The Customer Comes First With SMS and Mobile-Based Payments thanks to VoiceSage BrightHouse’s use of great proactive customer…
SMS
UK Banks Must Heed NIST Warnings says Aspect
UK banks must heed the NIST’s warnings on SMS-based two-factor authentication, says Aspect Software News that the National Institute of…
Top Tips For Proactive SMS Outreach Success
Top Tips For Proactive SMS Outreach Success – VoiceSage product expert Stephanie Keyes shares best practice around making SMS part…
Why the humble SMS is still a key customer service channel
Why the humble SMS is still a key customer service channel – Stephen Ball of Aspect Software puts the case…
VoiceSage asks Why Doesn’t SMS Get The Love It Should?
Why Doesn’t SMS Get The Love It Should? Mark Oppermann of customer outreach tech leader VoiceSage reflects on why texting…
Sabio helps strengthen multi-channel engagement with SMS capability
Contact centre technology specialist Sabio has extended its Network Services portfolio with the addition of comprehensive hosted SMS messaging capabilities.…
VoiceSage Contact Centres and SMS Conversations: The Next Big Thing?
VoiceSage ‘s Paul Sweeney discusses Contact Centres and SMS Conversations and suggest that this is the Next Big Thing for…