Serenova Partner with Fuze to Deliver Unified Cloud Contact Centre

Serenova Announces Partnership with Fuze to Deliver Unified Cloud Contact Centre Solutions for Large Global Enterprises…

Serenova CxEngage Contact Centre Work from Home

Serenova Announces CxEngage Rapid Response Programme to Accelerate Contact Centre Work-from-Home Deployments Within 48 Hours Most…

Lifesize & Serenova Merge to Create Contact Centre Workplace Collaboration Co.

Lifesize and Serenova Merge to Create Contact Centre Communications and Workplace Collaboration Company Marlin Equity Partners’…

Serenova Acquires WFM Tech from Loxysoft

Serenova Acquires Workforce Management Technology from Loxysoft Addition of ProScheduler Strengthens Serenova’s Robust Portfolio of Contact…

Serenova Launches Contact Centre Maturity Assessment

Serenova Launches Contact Centre Maturity Assessment Serenova, a leading contact centre-as-a-service (CCaaS) and workforce optimisation (WFO)…

Serenova Strong Market Traction with Quality Management

Serenova, a leading contact centre-as-a-service (CCaaS) and workforce optimisation (WFO) provider, is experiencing significant industry adoption…

Customer Experience Falling Short Across Multiple Channels

Customer Experience Falling Short Across Multiple Channels, Serenova Market Research Finds – 77% of Respondents Report…

Serenova Engagement Solution Empowers the Contact Centre

Leading CCaaS vendor partners with Clearview to bridge the gap between data analytics and business intelligence…

Serenova Acquires TelStrat to Accelerate Performance & Drive Engagement

Addition of workforce optimisation strengthens Serenova’s robust portfolio of contact centre solutions Serenova, the most globally…

Serenova Appoints Tom Schollmeyer as New CEO

Serenova, the most globally scalable contact center-as-a-service (CCaaS) provider, today announced the appointment of Tom Schollmeyer…

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