Serenova Partner with Fuze to Deliver Unified Cloud Contact Centre
Serenova Announces Partnership with Fuze to Deliver Unified Cloud Contact Centre Solutions for Large Global Enterprises Partnership of best-of-breed, cloud-based…
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Serenova CxEngage Contact Centre Work from Home
Serenova Announces CxEngage Rapid Response Programme to Accelerate Contact Centre Work-from-Home Deployments Within 48 Hours Most contact centres unprepared to…
Lifesize & Serenova Merge to Create Contact Centre Workplace Collaboration Co.
Lifesize and Serenova Merge to Create Contact Centre Communications and Workplace Collaboration Company Marlin Equity Partners’ investment to accelerate development…
Serenova Acquires WFM Tech from Loxysoft
Serenova Acquires Workforce Management Technology from Loxysoft Addition of ProScheduler Strengthens Serenova’s Robust Portfolio of Contact Centre Solutions to Improve…
Serenova Launches Contact Centre Maturity Assessment
Serenova Launches Contact Centre Maturity Assessment Serenova, a leading contact centre-as-a-service (CCaaS) and workforce optimisation (WFO) provider unveiled a free…
Serenova Strong Market Traction with Quality Management
Serenova, a leading contact centre-as-a-service (CCaaS) and workforce optimisation (WFO) provider, is experiencing significant industry adoption for its native quality…
Customer Experience Falling Short Across Multiple Channels
Customer Experience Falling Short Across Multiple Channels, Serenova Market Research Finds – 77% of Respondents Report Bad Customer Experiences within…
Serenova Engagement Solution Empowers the Contact Centre
Leading CCaaS vendor partners with Clearview to bridge the gap between data analytics and business intelligence to improve the customer…
Serenova Acquires TelStrat to Accelerate Performance & Drive Engagement
Addition of workforce optimisation strengthens Serenova’s robust portfolio of contact centre solutions Serenova, the most globally scalable contact centre-as-a-service (CCaaS)…
Serenova Appoints Tom Schollmeyer as New CEO
Serenova, the most globally scalable contact center-as-a-service (CCaaS) provider, today announced the appointment of Tom Schollmeyer as Chief Executive Officer.…