Capita Agree 5 Year Contact Centre Agreement with ScottishPower
Capita plc have announced it has secured a five-year agreement to deliver front-line customer support services for ScottishPower customers across…
Capita plc have announced it has secured a five-year agreement to deliver front-line customer support services for ScottishPower customers across…
Scottish Power, one of the UK’s leading providers of gas and electricity across the UK, has extended its contact centre…
ScottishPower has agreed to pay £18m concluding an Ofgem investigation into the supplier’s complaint resolution, call handling and billing processes,…
ScottishPower must answer all customer queries promptly, reduce billing backlog and resolve all outstanding Ombudsman complaints Failure to meet targets…
More than 20 new, permanent jobs could be created at a local contact centre if an initial short-term contract with…