Capita Agree 5 Year Contact Centre Agreement with ScottishPower

Capita plc  have announced it has secured a five-year agreement to deliver front-line customer support services…

Grosvenor secures two-year contract extension with Scottish Power

Scottish Power, one of the UK’s leading providers of gas and electricity across the UK, has…

ScottishPower to pay £18m for customer service failings

ScottishPower has agreed to pay £18m concluding an Ofgem investigation into the supplier’s complaint resolution, call…

ScottishPower must meet Ofgem’s customer service targets

ScottishPower must answer all customer queries promptly, reduce billing backlog and resolve all outstanding Ombudsman complaints…

Contract with Scottish Power creates new jobs at KC Contact Centres

More than 20 new, permanent jobs could be created at a local contact centre if an…

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