Ofcom has fined two companies a total of £40,000 for making abandoned calls. Separate investigations into…
Tag: Ofcom
Ofcom Number Changes cost businesses millions
The introduction of the Consumers Rights Directive will mean that by 13th of June many of…
Premium rate numbers abolished; will customer calls rise?
With costly calls to premium rate numbers now officially a thing of the past, some businesses…
Regulation changes and higher call rate numbers
New regulations regarding the use of higher call rate ‘non geographic numbers’ and 0800 numbers for…
Consumer hounding declines, but more needs to be done
Following Ofcom’s announcement that it had observed a significant decrease in silent, abandoned and nuisance calls,…