mplsystems secure grant to research Multi-Channel Textual Analytics
mplsystems secures grant from the UK Government Technology Strategy Board to research “Multi-Channel Textual Analytics for Customer Service” mplsystems has…
mplsystems secures grant from the UK Government Technology Strategy Board to research “Multi-Channel Textual Analytics for Customer Service” mplsystems has…
Which?, the largest consumer body in the UK, has selected customer contact technology specialist mplsystems to deliver a major multi-channel…
mplsystems predicts that that 2014 will be the year when customer service organisations start to break down their channel silos…
mplsystems’ intelligentDesktop helps agents handle calls from multiple social housing brands within Together Housing Group Easily configurable desktop solution delivers…