GDPR is actually a Customer Experience Opportunity!

Worried about GDPR? Use Infinity CCS’s Guide to get compliant and at the same time build…

Aspect: Is your contact centre ready for GDPR yet?

One month to go: is your contact centre ready for GDPR yet? Stephen Ball of Aspect…

Companies Reminded of Fragile Consumer Trust Ahead of GDPR

Companies reminded of fragile consumer trust ahead of GDPR introduction warns Baringa Partners The majority (64%)…

NICE Release GDPR Compliance Solution for Contact Centres

NICE Releases End-to-End, Dedicated GDPR Compliance Solution for Contact Centres The solution simplifies the implementation of…

Work to be done Before UK SMEs Fully Prepared for GDPR

Much work still to be done before UK SMEs fully prepared for GDPR  according to Close…

Almost 1 in 7 companies still without a plan for GDPR

Latest DMA research reveals increase in preparedness, but a concerning minority of companies seemingly without a…

Businesses Are Not Ready for New GDPR Data Laws

A survey by leading law firm Blake Morgan has revealed nine out of 10 businesses have…

EU Data Law is Changing. Is your Contact Centre Ready?

EU data protection law is changing…. is your contact centre ready? By Craig Marston, Director of…

GDPR – Take a lead from PCI DSS in your contact centre

Robert Crutchington and Matthew Tyler outline how applying the same principles as PCI DSS can help…

Liquid Voice Helps Organisations Comply with GDPR

Liquid Voice, one of the leading providers of interaction recording, quality management and analytics, has announced…

How PCI Compliance Helps Achieve GDPR Compliance

How PCI compliance can help you achieve GDPR compliance too – Simon Beeching, Business Development Director…

GDPR – Things to Know to Protect your Contact Centre

Countdown to GDPR – Everything You Need to Know to Protect your Call Centre The General…

Liquid Voice – The Speech Revolution Starts Here

Liquid Voice is first to market with a next generation Automated Speech Transcription solution that actually…

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