Modernising Records Management in Regulated Organisations

wordwatch; The Cost of Doing Nothing: Modernising Records Management in Regulated Organisations Webinar – Wednesday 20th…

Successfully Adapt AI in the Airline Industry

In today’s competitive airline industry, where customer experience (CX), operational efficiency, and cost management are more…

Contact Centre Webinar: CX Trends Shaping the Future

Contact Cenre Webinar: X Trends Shaping the Future hosted by Business Systems In the rapidly evolving…

Webinar: Accelerating Customer Experience, Loyalty & Growth Under Consumer Duty

Creator of Net Promoter Score® (NPS) to share strategies for customer-centric success under Consumer Duty in…

Calabrio Community Forum | June 2024

Calabrio Community Forum | June 2024 – Business Systems is back with another instalement of the…

IPI Exhibit Latest Contact Centre Innovations at Retail Technology Show

IPI the Contact Centre specialist and solutions provider, has announced it will be exhibiting at Retail…

Next Customer Experience Summit – 14th March 2024 | London

The Next Customer Experience summit is set to be a pivotal event in the customer experience…

Next Customer Experience Summit – 14th March 2024 – London

The Next Customer Experience summit is set to be a pivotal event in the customer experience…

Customer Contact Week – 13-15th May 2024

Customer Contact Week – Uniting the UK’s most innovative and forward-thinking customer management professionals Customer management…

Engaging Silent Customers & Improving CX with Conversational AI

Engaging silent customers and improving CX with Proactive Conversational AI – contact centre webinar organised by…

The Future is Now – AI Expert Nina Schick Keynote Speaker at Disrupt

“The Future is Now” as Generative AI Expert Nina Schick is Confirmed for Sabio Group’s Disrupt…

5 Reasons You Need to be at Call & Contact Expo Next Month

Call & Contact Centre Expo, Europe’s leading event for our industry, is fast approaching! The agenda…

Will Customer Service & Experience be changed by COVID-19?

How will the future of Customer Service & Experience be forever changed by COVID-19? In the…

Contact Centre: Work From Home Best Practices

Contact Centre: Work From Home Best Practices: With measures around COVID-19 globally escalating, organisations are required…

Call and Contact Centre EXPO 2020 Rescheduled

Call and Contact Centre EXPO 2020 Rescheduled for 15th & 16th September 2020 due to Increase…

Event: Conquering Contact Centre Challenges in 2020

Conquering Contact Centre Challenges in 2020 – Manchester Don’t miss our FREE seminar to be held…

Contact Centre Webinar: Cloud PCI Compliance

Join PCI Pal for a Webinar discussing PCI Compliance in the Cloud! In this webinar, we…

EvaluAgent Webinar: The Art of Customer Recovery

Webinar: The Art of Customer Recovery: What is it and why should we all be doing…

TTEC Announce Series of Customer Experience Events

Contact Centre Events: A TTEC Thought Leadership Series – The CX Tipping Point Featuring Forrester Principal…

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