UK Businesses Losing Over a Third of Customers Due to Poor Service
Service issues costing consumers nearly GBP15 billion a year As a result of poor customer service, over two-thirds (69%) of…
- Articles, - Customer Service/Experience, - Industry News, - Reports/Surveys 15 July 2014
Service issues costing consumers nearly GBP15 billion a year As a result of poor customer service, over two-thirds (69%) of…