Callstream – Personal lines insurers outperform commercial lines in Contact Centre performance

Callstream research confirms that Personal insurers are outperforming their commercial counterparts in their ability to make…

Sky Insurance chooses Callstream to support its customer service

Sky Insurance, the insurance provider for performance and modified car owners, have announced that it has…

Ignoring PCI-DSS rules costs Brokers new business according to Callstream

Callstream research shows that ignoring new PCI legislation will cost insurers more than just fines Research…

Contact centres deliver highest sales and greatest opportunity for upselling for Insurance Brokers

UK-based insurance brokers survey by call management experts, Callstream, has shown that: 70% of UK brokers…

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