Noble Systems Introduces Conversations Analytics
Noble Systems, a global leader in omnichannel contact centre technology solutions, today announced the release of Noble® Conversations Analytics, a…
Noble Systems, a global leader in omnichannel contact centre technology solutions, today announced the release of Noble® Conversations Analytics, a…
Ultracomms, Europe’s first cloud-based contact centre services provider will be showcasing how their innovative inbound, outbound and blended solutions integrate…
Understanding How Interaction Analytics Can Reduce Agent Attrition The typical contact centre agent interacts with current and potential customers approximately…
Interaction Analytics – the Missing Link; Jonathan Wax, VP, EMEA at Nexidia takes a look at the missing piece in…
Sabio Event: Like the sound of analytics but not sure what the benefits are or how to get started? Join…