The Next Customer Experience summit is set to be a pivotal event in the customer experience landscape, featuring renowned industry experts and thought leaders who will share invaluable insights and strategies to enhance customer satisfaction and drive business growth.
Join us for an enriching experience where you’ll gain actionable strategies and best practices that can be immediately implemented in your organisation, leading to tangible results!
Key themes include:
» Hyper-Personalised Customer Journeys: Redefine the customer experience through a seamless blend of technology and human touch where a shift from static to real-time individualised interactions is happening
» Sustainability and Customer-Centric Initiatives: Discover an eco-conscious approach with sustainability efforts at every touchpoint and hear how to make a tailor these to customer preferences
» Enhancing CX Quality and Consistency: Hear case studies around how to elevate your CX journey through Cloudify CX operations for unparalleled scalability and efficiency
» Emerging Trends: Hear the latest emerging trends around the customer experience and how to navigate the challenges and seize unprecedented opportunities
Be inspired by thought-provoking keynote presentations that challenge conventional thinking and inspire innovation. Our conference programme features esteemed speakers such as Suzanne Duffy, Head of Customer Service at Papier, Jaime Thorp, Chief Experience Officer at Ipsos UK, Garry Gormley, Founder & Director at FAB Solutions, Oru Mohiuddin, Senior Research Manager at IDC and more!
Leave the event equipped with the tools and insights to make an immediate impact and propel your organisation forward.
Next Customer Experience Summit – 14th March 2024 – Congress Centre, London
For additional information on the Next Customer Experience Summit or to register for Click Here
