Thursday June 25th 2020 – 4:00 PM – 5:00 PM BST
In 2020, customer experience overtakes price and product to become the key brand differentiator. And as complexity increases, voice remains the most important part of customer experience, despite the rise in investment of omnichannel and AI experiences.
Find out how contact centre agents can deliver a great customer experience in remote working environments and how contact centre leaders can harvest actionable insights from data to power their virtual teams and deliver exceptional CX.
To register for this Webinar Click Here
Jabra is a leader in engineering communications and sound solutions – innovating to empower both consumers and businesses. Proudly part of the GN Group, we are committed to letting people hear more, do more, and be more than they ever thought possible. Through sound, we help transform lives. Jabra engineering excellence leads the way, building on 150 years of pioneering work. This allows us to create integrated headsets and communications tools that help professionals work more productively; and wireless headphones and earbuds that let consumers better enjoy calls, music, and media. Jabra employs close to 1,100 people worldwide, and reported annual revenue of DKK 4bn in 2017. The GN Group, founded in 1869, operates in 100 countries and delivers innovation, reliability, and ease of use. Today, GN employs more than 5,500 people, and is Nasdaq Copenhagen listed.
For additional information on Jabra view their Company Profile