CCMA Special Interest Group: Outsourcing

A group designed for senior leaders from across the industry to get together and discuss their relationships with Outsourcers, from choosing the right partner to ensuring a great brand and culture fit.

These round table events include presentations from industry experts sharing insight and research, member case studies and round table discussions.

As always, they provide you with the opportunity to share ideas and benchmark your own organisation against other member organisations.

For additional information on the Webinar or to register Click Here

For more than 30 years, the CCMA has been dedicated to supporting contact centre professionals. We’re constantly pushing ourselves to do more for our thriving community, which happens to be the largest community of contact centre professionals in the UK. The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations – and we live by that to this day.