Eckoh, the global provider of Secure Payment products and Customer Engagement solutions, has been shortlisted for further awards for its Secure Payment solutions in both the CIR Risk Management Awards and the Credit & Collections Technology Awards.
Eckoh submitted its complete Secure Payment Portfolio for both these awards as it clearly demonstrates how comprehensively Eckoh’s technology enables secure payments to be taken across all channels – from telephone to web, mobile app, chat and e-Wallets.
Shortlisting for these awards distinguishes nominees, individuals, companies and organisations who have launched and implemented the most innovative solutions, initiatives and projects during the past year.
This year’s winners will be announced at the Gala Dinners in September.
Nik Philpot, CEO at Eckoh, commented:
“We are extremely pleased to have been recognised for our innovative solutions that help contact centres to stay right up to date by offering the latest technology and methods for taking secure payments.”
“We’re committed to bringing the latest and best solutions to the market without ignoring traditional engagement channels. As an example, creating a solution for taking secure payment within live chat, or accepting e-Wallet payments, helps to keep contact centres at the forefront of delivering secure and exceptional customer experiences. We’re looking forward to learning the decision of the judges.”
Eckoh is a global provider of secure payment products and customer contact solutions, supporting an international client base from its offices in the UK and US.
Our secure payments products, which include the patented CallGuard, can be hosted in the cloud or deployed on the client’s site and remove sensitive personal and payment data from contact centres and IT environments. The products offer merchants a simple and effective way to reduce the risk of fraud, secure sensitive data and become compliant with the Payment Card Industry Data Security Standards (“PCI DSS”) and wider data security regulations.
Eckoh has been a PCI DSS Level One accredited Service Provider since 2010, processing over £1.5 billion in card payments annually.
Eckoh’s customer contact solutions enable inquiries and transactions to be performed on whatever device the customer chooses, allowing organizations to increase efficiency, lower operational costs and provide a true Omni-Channel experience. We also assist organisations in transforming the way that they engage with their customers by providing support and transition services as they implement our innovative customer contact solutions.
Our large portfolio of clients come from a broad range of vertical markets and includes government departments, telecoms, retailers, utilities, travel, transport, hospitality and financial services organisations.