Liberata, the outsource contact centre, have been announced as finalists in nine categories at the Call North West Contact Centre Awards 2016 being held 20th October 2016.
Liberata’s Pendle and Barrow Contact Centre teams have been named as finalists in nine separate categories at the Call North West Contact Centre Awards 2016. The awards celebrate both individual and team achievements throughout the past year, from contact centres across the North West of England.
Liberata has been nominated in the following award categories:
Agent of the Year – Gerson Da Silva
Team Leader of the Year – Paul Orrell
Contact Centre Manager of the Year – Vicky McGurk
Hero of the Year – Gerson Da Silva
Hero of the Year – Sam Blick
Best People Engagement – Liberata UK, Pendle Contact Centre
Best Outsourcer – Liberata UK, Pendle Contact Centre
Best Support Team – Liberata UK, Barrow Contact Centre
Best Outsourced Contact Centre – Liberata UK, Barrow Contact Centre
Vicky McGurk, Northern Customer Services Manager at Liberata , who has been nominated in the Contact Centre Manager of the year category, said,
“It is great news that the team has been named as finalists in so many categories. This is fantastic recognition of our ongoing efforts to deliver high levels of customer service to local citizens over the last 12 months.”
The category winners will be announced, and trophies presented, at The ‘Shining Stars’ Black Tie Awards Dinner’, which will be held at The Palace Hotel in Manchester on the 20th of October 2016.
To view the full list of finalists at the Call North West Contact Centre Awards 2016 Click Here
For additional information about the Call North West Awards 2016 visit their dedicated Website
For additional information about Liberta visit their Website