Avaya Appoints Alison Hastings to Lead European Channel Business

Avaya have announced that it has appointed Alison Hastings as European Channel Lead. In this new,…

Moneypenny & VoiceNation Appoint US Head of Marketing


Moneypenny and VoiceNation, leading virtual receptionist and phone answering providers, have appointed a new US Head…

Calabrio Announces Appointment of Dave Rhodes as Chief Executive Officer

Calabrio, the workforce performance company, today announced the appointment of Dave Rhodes as Chief Executive Officer…

Severn Trent Announces New Customer Contact Centre in Leicester

Severn Trent Announces New Customer Contact Centre in Leicester creating 40 New Jobs Severn Trent has…

Calabrio Announces Appointment of Robert Rivera as Chief Sales Officer

Calabrio, the workforce performance company, today announced the appointment of Robert Rivera as Chief Sales Officer…

Forward Emphasis International Appoints New CEO

Forward Emphasis International Appoints New CEO Paula Kennedy Garcia Appointed to Lead the Organisation into Its…

British Gas to Boost Workforce with Contact Centre Apprentice Scheme

British Gas will be hiring and training new apprentices to boost its customer facing teams and…

HUC’s NHS 111 Peterborough Based Contact Centre Goes Live

HUC’s new NHS 111 contact centre in Peterborough officially opened by the Lord-Lieutenant of Cambridgeshire, Mrs…

NRG & Greenbean Announce Strategic Leadership Promotions to Fuel Growth Plans

NRG and Greenbean Announce Strategic Leadership Promotions to Fuel Ambitious Growth Plans NRG and Greenbean, leaders…

Avaya Announces CEO Leadership Transition

Avaya Announces CEO Leadership Transition — CEO Alan Masarek to Retire at Year End; Current Board…

Practice Plus Group NHS 111 Contact Centre Moves to North East

Practice Plus Group NHS Contact Centre 111 moves into the North East NHS 111 is moving…

IPI Awarded Highest Possible Employer Rating by Best Companies

IPI awarded highest possible employer rating by Best Companies – Three-star rating based on employee feedback…

Avaya Continues Leadership Team with Appointment of Chief People Officer

Avaya Continues Leadership Team Transformation with the Appointment of a Chief People Officer Kamilah Thomas Brings…

BT Announce Closure of Enniskillen Contact Centre

It has been reported that BT is to close its contact centre in Enniskillen with the…

Sigma Connected Accredited as top UK employer

Sigma Connected accredited as a top UK employer for second year in a row by The…

Ventrica Adds Top Talent to Commercial Function

Ventrica, the Southend-on-Sea based outsource contact centre, is delighted to announce the appointment of two highly…

Customer Experience Foundation Appoints Chair for BPO Industry Council

The Customer Experience Foundation (CXFO) appoints seasoned BPO lead and “Tech Trailblazer,” Paula Kennedy Garcia, as…

Sigma Connected & BMet Mark 8 Year Jobs Partnership Success

Two West Midlands organisations behind an award-winning jobs and skills partnership have marked eight years of…

Business Systems Ltd Appoints Mike Wardell as CEO

Business Systems Ltd appoints Mike Wardell as CEO, ushering in a new era of innovation and…

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