Castle Water, the Scottish Water Utility Company, has announced the creation of 100 jobs at their Blairgowrie contact centre after securing additional outsource work from Thames Water.
Castle Water and Thames Water have agreed the transfer of Thames’ retail activities for business customers ahead of deregulation of the business water market in April 2017 with the Scottish utility company providing customer services and billing for Thames Water’s 250,000 business clients.
Based at Craighall Castle, it operates all customer services in-house from its contact centre in Perthshire.
John Reynolds, chief executive, of Castle Water said:
“We is excited about the opportunity to provide services to customers in the Thames Water area.
“This builds on our experience as one of the fastest growing water suppliers in the UK.”
Scottish Environment Secretary Roseanna Cunningham said:
“I’m delighted to hear that Castle Water has been successful in agreeing the transfer of Thames Water’s retail activities for business customers ahead of deregulation of the business water market in April 2017.
“Castle Water expect this to create around 100 jobs at its Blairgowrie headquarters, which is good news for the economy and a huge vote of confidence in the local area.
Additional Information
For additional information on Castle Water visit their Website
For additional information on Thames Water visit their Website