CCMA Special Interest Group: Technology

We invite you to join this group if you’re responsible for technology in your contact centre, or you’re involved in specifying what technology your organisation uses.

These interactive roundtable events include presentations from industry experts sharing insight and research, member case studies and great debates.

As always, these groups provide you with the opportunity to share ideas and benchmark your own organisation against other member organisations.

There’s never been a better time to understand what your industry colleagues are doing, so please do join us.

For additional information on the Webinar or to register Click Here

For more than 30 years, the CCMA has been dedicated to supporting contact centre professionals. We’re constantly pushing ourselves to do more for our thriving community, which happens to be the largest community of contact centre professionals in the UK. The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations – and we live by that to this day.