CCMA Special Interest Group: Retail

If you’re a senior leader responsible for a contact centre operation in the Retail sector and want the opportunity to share ideas in a safe environment, discuss your business challenges and also take the opportunity to network with your fellow industry leaders then, as a member of the CCMA, we invite you to join this Special Interest Group.

The CCMA have many years’ experience of hosting SIGs across different sectors, all of which have proved to be a valuable member benefit.

These roundtable events include presentations from industry experts sharing insight and research, member case studies and some great debates. We’ll be discussing all the topics that impact your operation and as a member, you drive the agenda.

For additional information on the Webinar or to register  Click Here

For more than 30 years, the CCMA has been dedicated to supporting contact centre professionals. We’re constantly pushing ourselves to do more for our thriving community, which happens to be the largest community of contact centre professionals in the UK. The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations – and we live by that to this day.