The nominations for the UK National Contact Centre Awards 2025 close in just one month at midnight on Friday 21 February.
These awards change lives, and they’re open to all contact centre operations across the UK, no matter the size. Getting recognised at this level is a huge achievement for the individuals, teams and organisations that take part – simply being nominated can change a life.
You can view all the categories here, or, if you’re ready to get started, enter here.
If you still need some guidance on your entries, you can Download the Toolkit or Watch the CCMA Webinar for advice on entering – and there’s more guidance on the platform too.
If you need any assistance with your submissions, feel free to reach out to the CCMA team at Email
For more than 30 years, the CCMA has been absolutely dedicated to supporting contact centre professionals. We’re constantly pushing ourselves to do more for our thriving community, which happens to be the largest community of contact centre professionals in the UK.
The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations – and we live by that to this day.
No matter where your contact centre is in its development, we are here to support you.
We give those that work in contact centres the chance to discuss ideas and share experiences through member-only Special Interest Groups and online and in-person events. Members are invited to become Accredited through the Contact Centre Standards Framework and get independent guidance on where to focus for improvements. There is also the opportunity to benchmark the operation against 25+ KPIs.
For additional information on CCMA view their Company Profile
