Contact Centre White Paper: How to Prepare for PCI DSS v4.0

The PCI Security Standards Council released PCI DSS v4.0 on March 31, 2022. The aim of the update is to establish standards that better address emerging threats and new technologies.

The process of developing PCI DSS v4.0 has involved feedback from more than 200 organisations with the aim of ensuring that the PCI DSS standards remain relevant as the payment security landscape becomes ever more complicated.

In this white paper we’re going to outline the key requirements of PCI DSS 4.0 and what organisations need to do in order to be compliant.

To download the ‘How to Prepare for PCI DSS v4.0’ white paper from CardEasy Click Here

Secure, PCI DSS compliant payment solution for contact centres

Whether your customers choose to pay over the telephone or via a digital channel such as email, SMS or web chat, CardEasy provides a simple, secure and cost effective payment solution that will protect your customers and de-scope your contact center environment from PCI DSS.

Offering seamless integration with your existing telephony and IT infrastructure, CardEasy significantly reduces the risks and costs associated with managing card payment transactions in your contact centres, whilst improving your customer’s experience and trust. CardEasy removes the risk of payment card fraud within your contact centre by preventing your contact centre agents from hearing or seeing payment card data, automatically blocking it from your screen and call recording (without the need for a pause/resume function) and preventing it from entering your contact center systems and networks.

Our patented technology creates a secure payment environment for payments handled over the phone, self-service IVR, email, webchat, SMS, social media or even via video calls.

For additional information on CardEasy view their Company Profile