Infinity CCS today announces their new pay-as-you-go pricing model for contact centres that removes the need to pay a traditional upfront software licence fee.
Geoff Land, Managing Director of Infinity CCS, says;
“Today’s organisations are under great pressure to deliver the best customer experience. To help make this an affordable reality for small and mid-sized businesses, or contact centres within larger organisations we have launched a pay-as-you-go hosted contact centre solution.
It is simple to implement and easy to integrate with existing systems. Organisations will now only pay for their real usage”.
The newly launched Infinity CCS pay-as-you-go pricing model allows easy adaptation to changing business needs without overcommitting budgets. For customers it means adapting their business depending on need and not forecasts, reducing the risk of overprovisioning and over paying.
With Infinity’s solutions organisations no longer need to dedicate valuable resources to building costly infrastructure, including purchasing servers or leasing facilities. Organisations can replace large upfront expenses with lower variable costs and pay only for what they use and for as long as they need it. All Infinity services are available on demand and have no complex licensing dependencies.
Geoff Land concludes; “Pay-as-you-go pricing models can not only save costs but for businesses such as the large BPO’s a huge benefit is they can link every penny spent to their revenues. This hasn’t always been possible in the past as IT expenditures and campaign revenues tended to be disconnected”.
Additional Information
For a free copy of Infinity CCS’s guide to PAYG v Capex v Opex Click Here
Infinity’s technology and services unlock your ability to win customers, retain them and maximise their satisfaction by empowering you to deliver exceptional customer experience across multiple channels, with ultimate efficiency.
All of our solutions have been built from the ground up for contact centres, and are based around our proprietary technology – the Infinity Platform – and support serviced delivered by customer management experts.
Infinity has over 20 years’ experience working with contact centres, and our Infinity Platform is deployed across more than 12,000 users in 13 countries.
For additional information on Infinity CCS visit their Website
