PCI Pal & Five9 Partner to Provide Secure Payments

PCI Pal partners with Five9 to provide secure payments on the Five9 CX Marketplace
PCI Pal is now available on the Five9 CX Marketplace and can be easily integrated with the Five9 Intelligent Cloud Contact Centre

PCI Pal®, the global provider of secure payment solutions, have announced it has joined the Five9 CX Marketplace as an approved Secure Payments partner. The PCI Pal solution has been accredited and listed on the Five9 CX Marketplace.

Five9 is an intelligent cloud contact centre provider, which facilitates billions of call minutes annually, and the Five9 CX Marketplace offers current and prospective customers a user-centric hub in which customers can browse Five9’s innovative partnerships with the goal of delivering or purchasing an ever improving, superior customer experience. PCI Pal will be featured as an integrated partner, offering a secure payment solution to Five9’s network of more than 2,500 contact centre customers worldwide.

Through the platform, Five9’s contact centre customers will have access to PCI Pal’s payment solutions.

Walt Rossi, Vice President of Business Development at Five9, said,

“Contact centres are hyper-focused on improving both security and customer experience,”

“Partnering with PCI Pal gives our customers more choice in addressing those needs and enables them to access more tools to ensure PCI compliance in any environment.”

PCI Pal secures payments for any business communications environments, like voice, social, chat, email and contact centre, for some of the largest markets ranging from retail and logistics to financial services, public sector and utilities.

PCI Pal CRO Darren Gill, says,

“This partnership will not only enable Five9 customers to utilise our true cloud secure payment solutions, it will enhance the customer experience and strengthen brand reputation all while maintaining secure payments,”

“As an integrated partner of Five9 we couldn’t be more excited for the future of this partnership.”

The Five9 platform provides digital engagement, analytics, workflow automation, workforce optimisation, and practical AI to create more human customer experiences, engage and empower contact centre agents, and deliver tangible business results.



PCI Pal is a leading provider of SaaS solutions that empower companies to take payments securely, adhere to strict industry governance, and remove their business from the significant risks posed by non-compliance and data loss. Its mission is to safeguard reputation and trust by providing customers with secure payment solutions for any business communications environment including voice, chat, social, email, and contact centre.

PCI Pal is integrated to, and resold by, some of the worlds’ leading business communications vendors, as well as major payment service providers. PCI Pal products can be used by any size organisation globally, and it is proud to work with some of the largest and most respected brands in the world.

For additional information on PCI Pal view their Company Profile

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,500 customers worldwide and facilitating billions of customer engagements annually. Five9 provides end-to-end solutions with digital engagement, analytics, workforce optimization, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable. Designed to help customers reimagine their customer experience, the Five9 platform connects the contact center to the business while delivering exceptional customer experiences that build loyalty and trust.

For additional information on Five9 view their Company Profile

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