This year’s National Customer Service Week (NCSW) will run from Monday 7th to Friday 11th October 2024.
The ICS will celebrate customer service in organisations with a series of themes, and prepared activities for each day, in addition to some helpful resources.
Get involved for a chance to reflect on how you serve your customers, recognise your team’s achievements and show your commitment to service excellence.
To Download the National Customer Service Week (NCSW) Digital Pack Click Here
We are the UK’s independent professional customer service body
We exist to improve your business performance by improving your customer experience.
By working with business, the public sector and the Government, we are positioning the UK as world leaders in service – to build a strong economy.
For additional information on The Institute of Customer Servives visit their Website
