How to use multi-way Web Chat
How to use multi-way Web Chat – The strength of contact centre agents is that they’re always available; the weakness…
- Articles, - Industry News 13 July 2013
How to use multi-way Web Chat – The strength of contact centre agents is that they’re always available; the weakness…
- Downloads, - Industry News, - Reports/Surveys, - Social Media/Digital, ContactBabel 13 July 2013
Now offered as a customer service channel by 37% of UK contact centres New research published by ContactBabel, the contact…