Puzzel’s Top 3 Predictions for Contact Centres in 2020
Rapid change in the contact centre industry may seem overwhelming but a great place to start 2020 is with people,…
Rapid change in the contact centre industry may seem overwhelming but a great place to start 2020 is with people,…
Keep calm, it’s only GDPR! Seven questions to ask your technology provider According to Thomas Rodseth, VP of Product &…
Choosing the right robot for your contact centre – According to Thomas Rødseth of Puzzel there are many different types…
Seven reasons why it pays to invest in cloud-based technology in contact centres, Thomas Rødseth of Puzzel Every organisation wants…
Facing up to the scary truth of customer security in contact centres Thomas Rodseth, VP of Product & Marketing at…
The Web Chat promise delivers in so many ways. It guarantees a seamless digital experience, offering near real-time communication in…
The rise of the multi-skilled agent – Thomas Rødseth at Puzzel (formerly Intelecom), advocates taking a cloud-based approach to empowering…
Six Practical Steps to Make Web Chat work for you – Thomas Rødseth at Intelecom, shares his top tips for…
The Truth about Self Service, Bots & Intelligent Assistance Thomas Rodseth, VP of Product & Marketing at Intelecom explains the…