Synthetix discusses Gamification – Get your contact centre game on!
Customer relationship management is important for any contact centre to deliver the best customer experience possible. However multi-channel online customer…
Synthetix
InFocus: Synthetix’s Managing Director Peter McKean
In the surroundings of their new plush Corporate HQ just outside Stansted, Essex contact-centres met up with Synthetix’s Managing Director…
Synthetix form key partnership with Premier Business Audio
Synthetix have announced a new partnership with Premier Business Audio. As an award-winning audio marketing provider for contact centres, Premier…
Synthentix asks how to choose the right customer service software vendor
In today’s omni-channel world, consumers now expect to be able to seamlessly move from one customer touch-point to another, receiving…
Synthetix assist Acas Helpline to assist 5,000 customers each week
Workplace experts, Acas, have launched a new service called Helpline Online. Multi-channel customer service software company Synthetix has been appointed…
Scottish Friendly Assurance launch web self-service with Synthetix
Scottish Friendly, one of the largest mutual societies in the UK and winner of the Financial Services Company of the…