5 Trends set to transform Contact Centres in 2017 from Global Remote Services (GRS), leading European…
Tag: Global Remote Services
Why Call Centre Outsourcing is Undergoing Radical Change
Global Remote Services (GRS) reports why call centre outsourcing is undergoing radical change According to industry…
6 Outsourcing Trends to watch out for in 2016
6 Outsourcing Trends to watch out for in 2016; a perspective from Global Remote Services (GRS)…
Customer Expectation Impacting Business Performance
Outsourcing experts, Global Remote Services, says latest 2015 UK CSAT Index confirms growing customer expectation is…
Romania becoming outsource destination
Romania is increasingly becoming an outsource destination of choice for UK businesses such as the contact…