COVID19: Challenges and Way Forward for Customer Service
The impact of the pandemic, everyday challenges and the way forward for customer service in contact centres – Mat…
Europa
Europa Reveals £1m Investment in Contact Centre
Europa Contact Centre, the multi-channel outsource contact centre, has concluded their 12 month technology upgrade project. The investment, a culmination…
Europa Contact Centre Launch University Help Desk Service
Customer service response firm, Europa Contact Centre, has launched a new University Help Desk service, to support universities experiencing an…
Contact Centre Outsourer Substantial Investment
Despite the current economic challenges, Europa Contact Centre is starting the new year with big ambitions and has pressed ahead…
Europa Contact Centre Appoints General Manager
Europa Contact Centre Appoints General Manager, Graham Henry to support Growth Strategy Europa Contact Centre, which offers an extensive range…