DWP Stoke Contact Centre Closes with 120 Jobs Lost

DWP Closes its Hanley contact centre with the loss of 120 related contact centre jobs. The…

A million workers off sick for more than a month – Any in your contact centre?

As many as 960,000 employees were on sick leave for a month or more each year…

Capita signs three-year contract to manage customer contact for Government

Capita’s customer management business will manage 10 enquiry lines on behalf of the Department for Work…

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