Merry Christmas from contact-centres.com
At this time of year we would have normally got our cartoonist to have designed our Christmas cards, spent money…
Christmas
Happy Christmas from contact-centres.com
Happy Christmas and a prosperous New Year to everyone involved in the Contact Centre Industry. We’re all off out for…
Preparing your Contact Centre for the Christmas Period
Preparing your Contact Centre for the busiest season of the year – Christmas Director of Customer Services at outsource contact…
Planning a Christmas Party in your Contact Centre?
Business’s may be missing out on a huge opportunity – 31% of people don’t have the option to attend a…
Christmas is coming – is your contact centre ready?
Christmas is coming – is your contact centre ready? Derek Lewis of Eptica discusses how your contact centre can have…
Why Good Customer Service is not just for Christmas
Jeremy Payne of Enghouse Interactive looks at “Why Good Customer Service is not just for Christmas” and suggests the top…