Merry Christmas from contact-centres.com

At this time of year we would have normally got our cartoonist to have designed our…

Happy Christmas from contact-centres.com

Happy Christmas and a prosperous New Year to everyone involved in the Contact Centre Industry. We’re…

Preparing your Contact Centre for the Christmas Period

Preparing your Contact Centre for the busiest season of the year – Christmas Director of Customer…

Planning a Christmas Party in your Contact Centre?

Business’s may be missing out on a huge opportunity – 31% of people don’t have the…

Christmas is coming – is your contact centre ready?

Christmas is coming – is your contact centre ready? Derek Lewis of Eptica discusses how your…

Why Good Customer Service is not just for Christmas

Jeremy Payne of Enghouse Interactive looks at “Why Good Customer Service is not just for Christmas”…

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