Direct Response Acquire Three Contact Centre Businesses
Direct Response Contact Centres Ltd, one of the UK’s leading digital multichannel contact centres, announces the acquisition of three companies,…
CallScripter
Why Contact Centre Scripts Have NOT Had Their Time…
Why Contact Centre Scripts Have NOT Had Their Time… according to Elizabeth Brabner of CallScripter As an employee of a…
Interactive Intelligence Offers CallScripter Application
Interactive Intelligence contact centre and dialer software integrated with upgraded CallScripter™ application offers improved customer service, increased agent productivity, and…
Best Practices in Modern Contact Centres
Customer Interactions Best Practices – Best Practices in Enhancing Customer Interactions in Modern Contact Centres The customer may not always…