AI Adoption Strategies: Choosing the Right Path to ROI Ready to adopt AI in your contact…
Tag: Business Systems
Transforming Customer Service Automation With AI Agents
Transforming Customer Service Automation in the contact centre with AI Agents – Business Systems White Paper…
Business Systems Ltd appoints Andrew Jacobs as Managing Director
Business Systems Ltd has announced the promotion of Andrew Jacobs to Managing Director. Andrew will lead…
Wordwatch appoints William Davenport as Managing Director
Wordwatch, a leading provider of communications governance and archiving solutions, is today announcing the appointment of…
Simplifying Compliance Through Centralised Data Management
Regulatory audits are becoming more complex, and fragmented data management can lead to compliance risks, inefficiencies,…
Is Your Contact Centre Falling Behind? It’s Time to Go Digital-First
As businesses strive to meet evolving customer expectations, the demand for efficient, scalable, and cost-effective solutions…
Supporting Leeds Building Society with Colleague Engagement
Supporting Leeds Building Society with Colleague Engagement through the contact centre The Challenge – With heavily…
Guide to Automation Excellence in the Contact Centre
Business Systems Guide to Automation Excellence in the contact centre – free download In an era…
Verint Joins Wordwatch Partner Programme
Verint Joins Wordwatch Partner Programme to Enhance Communications Data Management and Compliance for Global Clients Wordwatch,…
Calabrio Community Forum | December 2024
Calabrio Community Forum | December 2024 Are you currently using Calabrio WFM, or considering implementing it?…
Transform Your Contact Centre: ‘Going Digital-First’ Webinar
Transform Your Contact Centre: Join Business Systems and teneo.ai for a webinar on ‘Going Digital-First’ Business…
Business Systems & Teneo.ai Partnership to Revolutionise Contact Centres
Business Systems and Teneo.ai Announce Strategic Partnership to Revolutionise Contact Centres with Advanced Voice Automation and…
5 Signs Your Contact Centre Needs to Go Digital First
5 Signs Your Contact Centre Needs to Go Digital First – Is your contact centre struggling…
Modernising Records Management in Regulated Organisations
wordwatch; The Cost of Doing Nothing: Modernising Records Management in Regulated Organisations Webinar – Wednesday 20th…
Home Group Achieves a 20% Increase in Contact Centre Scheduling Efficiencies
Home Group achieves a 20% increase in contact centre scheduling efficiencies with Calabrio WFM via Business…
Contact Centre Webinar: CX Trends Shaping the Future
Contact Cenre Webinar: X Trends Shaping the Future hosted by Business Systems In the rapidly evolving…
Business Systems – Transforming WFM for Housing Associations
Transforming WFM for Housing Associations – watch the Contact Centre Webinar from Business Systems to find…
Practice Plus Group NHS 111 Contact Centre Moves to North East
Practice Plus Group NHS Contact Centre 111 moves into the North East NHS 111 is moving…
Home Group transforms contact centre operations
Home Group, one of the UK’s largest providers of high-quality housing and integrated housing, health, and…