Aspect Software Calls for Banks to Collaborate
Aspect Software calls for banks to collaborate and prevent fraud in light of PSR response to Which? The Payments Systems…
Banks
Banks Must Master Security Basics says Aspect Software
Banks Must master Security Basics or play catch-up with mobile banking fraud, says Aspect Software Aspect Software has warned banks…
Challenger Banks think they do it better than the Big Four
Challenger Banks think they do it better than the Big Four suggests new research from Aspect Software Majority of challenger…
Which? Energy companies hit rock bottom for customer service
New Which? research has found the Big Six energy suppliers are among the worst offenders when it comes to poor…
Aspect urges banks to do more to protect customers
Aspect urges banks to do more to protect customers from silent but deadly mobile banking threats “Onus on banks to…
Banks Must Encourage More Vocal Customers to Avoid the Big Switch
Many consumers don’t communicate with their banks, because they don’t feel they are being heard. Meanwhile, a UK research study…
Greek tragedy for banks if they ignore Zeus message
Notorious malware strikes again in new strain but banks must put the customer first, says Aspect The effort to battle…
Complaints at an all-time high for utility companies
According to the Energy Ombudsman, customer complaints about energy firms have rocketed to more than 10,000 in the first six…
UK Consumers Open to Pure Digital Banks
One-quarter (25 percent) of UK consumers would consider using a pure digital bank – a bank with no branches or…
Banks’ tangled web of antique IT
Dave Ogden, Account Executive at Aspect Software After a raft of downtime from various banks in the past 12 months,…