Britannic
Britannic House, Merrow Business Park, Guildford, Surrey. GU4 7AW. United Kingdom
Call Handling
+31
Cloud Solutions Consultancy Contact Centre Satisfaction Contact Centre Technology CTI Customer Experience Customer Satisfaction Headsets Hosted Solutions Integrated Contact Centre Systems IVR Managed Services Mobile Solutions Multi-Channel Solutions Multi-Site Routing Multimedia Playback Multimedia Recording PBX/IP-PBX PCI Compliance Performance Management Process Automation Quality Monitoring/Reporting SaaS Screen Recording Social Media Software Solutions Technology Unified Communications Virtual Solutions Voice Recording Workforce Management
Business Systems
462 London Road, Isleworth, Middlesex. TW7 4ED. United Kingdom
Agent Coaching & Monitoring
+41
Agent Desktop Agent Engagement Agent Motivation Agent Scoring AI and Agent Blended Communications Artificial Intelligence Back Office Blending Solutions Call Back Call Handling Call Recording Cloud Solutions Consultancy Contact Centre Satisfaction Contact Centre Technology Customer Experience Customer Feedback Customer Satisfaction Data Management Employee Satisfaction Gamification Hosted Solutions IVR Mobile Solutions Omni-Channel PCI Compliance Predictive Outbound Dialling Proactive Customer Contact Process Automation Quality Monitoring/Reporting Real Time Recurring (Tokenisation) Screen Recording Self Service Skill Based Routing Technology Unified Communications Virtual Agents & Chatbots Voice of the Customer Voice Recording Workforce Management Workforce Optimisation
Customer Touch Point
Brynford House, 21 Brynford Street, Holywell, Flintshire, CH8 7RD.
Agent Assisted Card Payments
+54
Agent Desktop Agent Engagement Agent Scripting AI and Agent Blended Communications Analytics Artificial Intelligence Audio Messages & Branding Auto Attendant Blending Solutions Call Avoidance Call Deflection Channel of Choice Cloud Solutions Consultancy Contact Centre Satisfaction Contact Centre Technology CTI Customer Communications Customer Experience Customer Feedback Customer ID & Verification Customer Satisfaction FaceBook & WhatsApp Messaging Hosted Solutions Inbound and Outbound Messaging Integrated Contact Centre Systems Interactive Text Response (ITR) Interactive Voice Messaging IVR IVR Payments Managed Services Multi-Channel Solutions Multimedia Recording Natural Language Understanding (NLU) Omni-Channel PBX/IP-PBX PCI DSS Quality Monitoring/Reporting Real Time Recurring (Tokenisation) Real-Time Automation Self Service Self Service Payments SMS Messaging Social Media Software Solutions Speech Automation Surveys Technology Virtual Agents & Chatbots Virtual Solutions Voice Recording Wallboards Web Self Service Website Solutions
OMNINGAGE
39 High Street, Wednesfield, Wolverhampton, England, WV11 1ST
Agent Assisted Card Payments
+50
Agent Coaching & Monitoring Agent Desktop Agent Engagement Agent Motivation Agent Scripting Analytics Call Handling Channel of Choice Cloud Solutions Contact Centre Satisfaction Contact Centre Technology CRM Customer Communications Customer Experience Customer Feedback Customer Satisfaction Customisable UI/UX Diallers Employee Satisfaction Gamification Helpdesks Integrated Contact Centre Systems IVR IVR Payments Multi-Channel Solutions Omni-Channel Outbound Dialling PCI Compliance PCI DSS Performance Management Quality Management Quality Monitoring/Reporting Real-Time Automation SaaS Service Desk Skill Based Routing Social Media Software Solutions Speech Automation Support Desks Surveys Technology Text Messaging Virtual Agents & Chatbots Virtual Solutions Voice Biometrics Voice of the Customer Wallboards Workforce Management Workforce Optimisation
Puzzel
22 Tudor Street, Blackfriars, London EC4Y 0AY.
Agent Desktop
+76
Analytics Audio Messages & Branding Blending Solutions Call Analysis Call Avoidance Call Back Call Deflection Call Handling Call Recording Call Substitution Change Management Cloud Solutions Contact Centre Satisfaction Contact Centre Technology CTI Customer Communications Customer Experience Customer Feedback Customer ID & Verification Customer Interaction Customer Satisfaction Data Unification Diallers e-Learning Engagement Fulfillment Gamification Helpdesks Hosted Solutions Integrated Contact Centre Systems Interactive Voice Messaging IVR IVR Payments Knowledge Management Mobile Apps Mobile Messaging Mobile Solutions Multi-Channel Solutions Multi-Site Routing Multimedia Playback Multimedia Recording Nearest Store/Office Omni-Channel Online Payments Outbound Dialling Payments Role based Capabilities PBX/IP-PBX PCI Compliance PCI DSS Proactive Customer Contact Process Analysis Process Automation Quality Management Quality Monitoring/Reporting Real Time Recurring (Tokenisation) Role based Capabilities SaaS Self Service Self Service Payments Service Desk SMS Messaging Social Media Software Solutions Speech Automation Support Desks Surveys Technology Text Messaging Unified Communications Voice Messaging Voice of the Customer Voice Recording Wallboards Web Self Service Workforce Management Workforce Optimisation
ACD
+80
Agent Assisted Card Payments Agent Coaching & Monitoring Agent Desktop Agent Engagement Agent Motivation Agent Scoring Agent Scripting AI and Agent Blended Communications Analytics Artificial Intelligence Auto Attendant Benchmarking Blending Solutions Call Avoidance Call Deflection Call Recording Change Management Channel of Choice Cloud Solutions Consultancy Contact Centre Satisfaction Contact Centre Technology CTI Customer Experience Customer Feedback Customer ID & Verification Customer Satisfaction Customisable UI/UX Diallers Disengagement e-Learning Employee Satisfaction Engagement FaceBook & WhatsApp Messaging Gamification Headsets Hosted Solutions Inbound and Outbound Messaging Integrated Contact Centre Systems Interactive Voice Messaging IVM IVR IVR Payments Knowledge Base Knowledge Management Leadership & Management Managed Services Mobile Apps Mobile Solutions Multi-Channel Solutions Multi-Site Routing Nearest Store/Office Omni-Channel OTT Messaging Outbound Dialling Outsourced Services PCI Compliance PCI DSS Performance Management Predictive Outbound Dialling Proactive Customer Contact Process Automation Quality Management Quality Monitoring/Reporting SaaS Screen Recording Self Service Self Service Payments Skill Based Routing Social Media Software Solutions Speech Automation Technology Unified Communications Virtual Agents & Chatbots Voice Biometrics Voice of the Customer Wallboards Workforce Management Workforce Optimisation
Sensee
Clockwork Building, 45 Beavor Lane, Hammersmith, London. W6 9AR.
Cloud Solutions
+19
Consultancy Contact Centre Technology Customer Experience Digital Workplace for Home/Hybrid Working Homeworker Security Solutions Homeworker Self-Secheduling Solutions Hosted Solutions Omni-Channel Outsourced Services PCI Compliance PCI DSS Recruitment and On-Boarding Solutions for Homeworking SaaS Technology Unified Communications Virtual Agents & Chatbots Virtual Solutions Work From Home Technology Workforce Management