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| ◄ Prev | September 2022 |
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| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
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4 | 5 | 6Talking your Lang... | 7Webinar: Complain... | 8 | 9 | 10 |
11 | 12 | 13 | 14 | 15Managing Social M... Get Connected in ... | 16 | 17 |
18 | 19 | 20 | 21Are you ready to ... Create Impeccable... | 22 | 23 | 24 |
25 | 26 | 27 | 28 | 29 | 30 |
Using AI to Improve CX Whilst Reducing Contact Centre Costs
From 12.00pm until 1.00pm
At Virtual/Online
Using AI to Improve CX Whilst Reducing Contact Centre Costs
From 12.00pm until 1.00pm
At Virtual/Online
![Talking your Lang...](javascript:xlightbox('<div class="qem ccma"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Tue<br>06</span><span class="nonday" ><span class="month"><em>Sep</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="777" height="411" src="https://contact-centres.com/wp-content/uploads/2022/07/ccma-event-6th-september-2022-min.jpg" class="attachment-large size-large wp-post-image" alt="" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/talking-your-language-in-cx/">Talking your Language in CX</a></h2><p class="start" >From 12:00pm until 1:00pm</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/talking-your-language-in-cx/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![Webinar: Complain...](javascript:xlightbox('<div class="qem "><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Wed<br>07</span><span class="nonday" ><span class="month"><em>Sep</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="777" height="411" src="https://contact-centres.com/wp-content/uploads/2022/08/maxcontact-Landscape-Webinar-850x450-aug-2022-min.png" class="attachment-large size-large wp-post-image" alt="" loading="lazy" srcset="https://contact-centres.com/wp-content/uploads/2022/08/maxcontact-Landscape-Webinar-850x450-aug-2022-min.png 851w, https://contact-centres.com/wp-content/uploads/2022/08/maxcontact-Landscape-Webinar-850x450-aug-2022-min-450x238.png 450w, https://contact-centres.com/wp-content/uploads/2022/08/maxcontact-Landscape-Webinar-850x450-aug-2022-min-150x79.png 150w" sizes="(max-width: 777px) 100vw, 777px" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/webinar-complaint-handling-in-your-contact-centre/">Webinar: Complaint Handling in your Contact Centre</a></h2><p class="start" >From 11.00am until 11.45am</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/webinar-complaint-handling-in-your-contact-centre/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![Managing Social M...](javascript:xlightbox('<div class="qem ccma"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Thu<br>15</span><span class="nonday" ><span class="month"><em>Sep</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="777" height="412" src="https://contact-centres.com/wp-content/uploads/2022/08/ccma-social-media-image-aiug-2022-min.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" srcset="https://contact-centres.com/wp-content/uploads/2022/08/ccma-social-media-image-aiug-2022-min.jpg 849w, https://contact-centres.com/wp-content/uploads/2022/08/ccma-social-media-image-aiug-2022-min-450x239.jpg 450w, https://contact-centres.com/wp-content/uploads/2022/08/ccma-social-media-image-aiug-2022-min-150x80.jpg 150w" sizes="(max-width: 777px) 100vw, 777px" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/managing-social-media-customer-service-teams/">Managing Social Media Customer Service Teams</a></h2><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/managing-social-media-customer-service-teams/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![Get Connected in ...](javascript:xlightbox('<div class="qem events"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Thu<br>15</span><span class="nonday" ><span class="month"><em>Sep</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="777" height="412" src="https://contact-centres.com/wp-content/uploads/2022/08/puzzel-connect-image-aug-2022-min.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" srcset="https://contact-centres.com/wp-content/uploads/2022/08/puzzel-connect-image-aug-2022-min.jpg 824w, https://contact-centres.com/wp-content/uploads/2022/08/puzzel-connect-image-aug-2022-min-450x239.jpg 450w, https://contact-centres.com/wp-content/uploads/2022/08/puzzel-connect-image-aug-2022-min-150x80.jpg 150w" sizes="(max-width: 777px) 100vw, 777px" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/get-connected-in-the-anywhere-world/">Get Connected in the Anywhere World</a></h2><p class="desc" >Your customers live in a hybrid world. It’s time your customer service caught up. </p><p class="start" >From 09.00am until 4.00pm</p><p class="location" >At etc.venues St Paul’s</p><p class="readmore"><a href="https://contact-centres.com/event/get-connected-in-the-anywhere-world/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![Are you ready to ...](javascript:xlightbox('<div class="qem events"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Wed<br>21</span><span class="nonday" ><span class="month"><em>Sep</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="777" height="411" src="https://contact-centres.com/wp-content/uploads/2022/08/ccma-Winter-2022-seminar-1024x308-min.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" srcset="https://contact-centres.com/wp-content/uploads/2022/08/ccma-Winter-2022-seminar-1024x308-min.jpg 850w, https://contact-centres.com/wp-content/uploads/2022/08/ccma-Winter-2022-seminar-1024x308-min-450x238.jpg 450w, https://contact-centres.com/wp-content/uploads/2022/08/ccma-Winter-2022-seminar-1024x308-min-150x79.jpg 150w" sizes="(max-width: 777px) 100vw, 777px" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/are-you-ready-to-support-your-colleagues-through-the-winter/">Are you ready to support your colleagues through the Winter?</a></h2><p class="start" >From 12.00pm until 1.00pm</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/are-you-ready-to-support-your-colleagues-through-the-winter/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![Create Impeccable...](javascript:xlightbox('<div class="qem "><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Wed<br>21</span><span class="nonday" ><span class="month"><em>Sep</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="777" height="411" src="https://contact-centres.com/wp-content/uploads/2022/08/five9-impeccable-experiences-banner-aug-2022-min.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" srcset="https://contact-centres.com/wp-content/uploads/2022/08/five9-impeccable-experiences-banner-aug-2022-min.jpg 826w, https://contact-centres.com/wp-content/uploads/2022/08/five9-impeccable-experiences-banner-aug-2022-min-450x238.jpg 450w, https://contact-centres.com/wp-content/uploads/2022/08/five9-impeccable-experiences-banner-aug-2022-min-150x79.jpg 150w" sizes="(max-width: 777px) 100vw, 777px" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/create-impeccable-contact-centre-experiences-with-virtual-agents/">Create Impeccable Contact Centre Experiences with Virtual Agents</a></h2><p class="start" >From 2.00pm until 3.00pm</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/create-impeccable-contact-centre-experiences-with-virtual-agents/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}