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True-Cloud: What’...How to Personalis...16
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12 | 13 | 14 | 15True-Cloud: What’... How to Personalis... | 16Staff Wellbeing &... RSR Presents — Dr... | 17 | 18 |
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26 | 27 | 28How to Reduce Cus... Talkdesk Webinar:... It’s Time t... | 29 | 30Research Revealed... |
Is the misalignment of CX priorities driving you round the bend?
At Mercedes Benz World AMG Suite, Brooklands Drive, Weybridge KT13 0SL
Is the misalignment of CX priorities driving you round the bend?
At Mercedes Benz World AMG Suite, Brooklands Drive, Weybridge KT13 0SL
![True-Cloud: What’...](javascript:xlightbox('<div class="qem calabrio"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Wed<br>15</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="319" src="https://contact-centres.com/wp-content/uploads/2022/06/calabrio-fake-v-true-webinar-image-june-2022-min1.jpg" class="attachment-large size-large wp-post-image" alt="" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/true-cloud-whats-the-difference-and-why-does-it-matter/">True-Cloud: What’s the Difference and Why Does It Matter?</a></h2><p class="start" >From 2.00PM until 3.00PM</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/true-cloud-whats-the-difference-and-why-does-it-matter/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![How to Personalis...](javascript:xlightbox('<div class="qem five9"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Wed<br>15</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="317" src="https://contact-centres.com/wp-content/uploads/2022/06/five9-spotlight-event-15-june-june-2022-min.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/how-to-personalise-your-cx-with-intelligent-virtual-agents/">How to Personalise Your CX with Intelligent Virtual Agents</a></h2><p class="start" >From 2:00PM until 3:00PM</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/how-to-personalise-your-cx-with-intelligent-virtual-agents/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![Staff Wellbeing &...](javascript:xlightbox('<div class="qem "><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Thu<br>16</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="318" src="https://contact-centres.com/wp-content/uploads/2022/05/maxcontact-webinar-850x450-May-2022-min.png" class="attachment-large size-large wp-post-image" alt="" loading="lazy" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/staff-wellbeing-engagement-in-your-contact-centre/">Staff Wellbeing & Engagement in your Contact Centre</a></h2><p class="start" >From 11.00AM until 12:00PM</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/staff-wellbeing-engagement-in-your-contact-centre/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![RSR Presents — Dr...](javascript:xlightbox('<div class="qem talkdesk"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Thu<br>16</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="317" src="https://contact-centres.com/wp-content/uploads/2022/06/talkdesk-webinar-image-june-2022-min.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/rsr-presents-driving-growth-through-great-service-the-lost-art/">RSR Presents — Driving growth through great service: The lost art</a></h2><p class="start" >From 6:00pm until 7:00pm</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/rsr-presents-driving-growth-through-great-service-the-lost-art/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![Resource Planning...](javascript:xlightbox('<div class="qem ccma"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Tue<br>21</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="318" src="https://contact-centres.com/wp-content/uploads/2022/04/ccma-wellbeing-webinar-april-2022-min.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/resource-planning-for-team-leaders/">Resource Planning for Team Leaders</a></h2><p class="desc" >Three 2-Hour Online Sessions</p><p class="start" >From 11:00 am until 1:00 pm</p><p class="location" >At Virtual/Online </p><p class="readmore"><a href="https://contact-centres.com/event/resource-planning-for-team-leaders/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![CX EMEA: Confiden...](javascript:xlightbox('<div class="qem "><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Wed<br>22</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="318" src="https://contact-centres.com/wp-content/uploads/2022/06/cx-emea-image-june-2022-min.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/cx-emea-confidence-resilience-advocacy/">CX EMEA: Confidence. Resilience. Advocacy</a></h2><p class="location" >At Intercontinental London</p><p class="readmore"><a href="https://contact-centres.com/event/cx-emea-confidence-resilience-advocacy/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![How to Reduce Cus...](javascript:xlightbox('<div class="qem "><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Tue<br>28</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="318" src="https://contact-centres.com/wp-content/uploads/2021/12/ccma-social-media-training-image-dec-2021-min.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/how-to-reduce-customer-effort/">How to Reduce Customer Effort</a></h2><p class="start" >From 09:30AM until 12:30PM</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/how-to-reduce-customer-effort/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![Talkdesk Webinar:...](javascript:xlightbox('<div class="qem talkdesk"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Tue<br>28</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="241" src="https://contact-centres.com/wp-content/uploads/2022/06/talkdesk-masterclass-webinar-28-June-image-june-2022-cropped-min-1.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/talkdesk-webinar-contact-centre-masterclass/">Talkdesk Webinar: Contact Centre Masterclass</a></h2><p class="start" >From 10:00AM until 11:00AM</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/talkdesk-webinar-contact-centre-masterclass/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![It’s Time t...](javascript:xlightbox('<div class="qem "><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Tue<br>28</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="317" src="https://contact-centres.com/wp-content/uploads/2022/03/evaluagent-agent-image-march-2022.min_.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/its-time-to-see-conversation-analytics-in-action/">It’s Time to See Conversation Analytics In Action</a></h2><p class="start" >From 2:00PM until 3;00PM</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/its-time-to-see-conversation-analytics-in-action/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}
![Research Revealed...](javascript:xlightbox('<div class="qem ccma"><div class="qem-icon"><div class="qem-calendar-small" style="margin:0 6px 6px 0;"><span class="day" >Thu<br>30</span><span class="nonday" ><span class="month"><em>Jun</em></span><span class="year">2022</span></span></div></div><div class="qem-small"><div class="qemright">
<img width="600" height="318" src="https://contact-centres.com/wp-content/uploads/2022/06/ccma-barrier-to-innovation-banner-june-2022-min.jpg" class="attachment-large size-large wp-post-image" alt="" loading="lazy" />
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<h2 class="qem_title"><a href="https://contact-centres.com/event/research-revealed-barriers-to-innovation/">Research Revealed: Barriers to Innovation</a></h2><p class="start" >From 12:00PM until 1:00PM</p><p class="location" >At Virtual/Online</p><p class="readmore"><a href="https://contact-centres.com/event/research-revealed-barriers-to-innovation/">Find out more...</a></p><div style="clear:both"></div></div></div>'); ){kind=link}