Events

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February 2023

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5	6	7 Contact Centre Tr...	8	9 Contact Centre Tr...	10	11
12	13	14	15	16 Contact Centre Tr...	17 How to Boost your... Contact Centre Tr...	18
19	20	21 Contact Centre Tr... Contact Centre Tr...	22 Contact Centre Tr...	23	24	25
26	27	28 Contact Centre Tr...

Thu
09Feb2023

Contact Centre Training: Supporting Leaders to Manage Change

Supporting Leaders to Manage Change Effectively

At Virtual/Online

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Thu
16Feb2023

Contact Centre Training: Strategic Thinking

At Virtual/Online

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Fri
17Feb2023

How to Boost your Resilience

Essential Contact Centre Training from CCMA

At Virtual/Online

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Fri
17Feb2023

Contact Centre Training: Boost your Resilience

At Virtual/Online

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Tue
21Feb2023

Contact Centre Training: Written Communication

At Virtual/Online

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Tue
21Feb2023

Contact Centre Training: Effective Performance Management

At Virtual/Online

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Wed
22Feb2023

Contact Centre Training: Coaching Skills for Team Managers

At Virtual/Online

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Tue
28Feb2023

Contact Centre Training: Social Media Customer Service

Social Media Customer Service: Tips, Tools and Best Practices

At Virtual/Online

Find out more...