Contact Centre Selects National Foodbank For Charity Partnership

Contact Centre Sigma Connected employees select Trussell Trust national foodbank for charity partnership

Business outsourcing specialist Sigma Connected has announced a 12-month partnership with national foodbank charity, the Trussell Trust.

Sigma Connected, which provides contact centre services for the utilities, retail, telecommunications and financial services sectors, selected the charity through an employee vote.

The company’s UK based employees will be able to donate between £1 and £10 each month from their salary to the charity which supports thousands of people across the UK with emergency food supplies and practical support.

Sigma Connected will also be hosting a webinar with the Trust to help promote a deeper understanding of their services.

Mike Harfield, chief operating officer at Sigma Connected said,

“One in seven people in the UK have faced food hunger and financial hardship over the past year due to the soaring cost of living. That has meant the essential work of the Trussell Trust has been in the spotlight more than ever as they do everything in their power to support thousands of people every week.

“Giving our staff the opportunity to vote for the good causes they want us to support is a key part of the way we connect with our communities. Through the votes for the Trussell Trust it was clear that hundreds of them recognise the impact food banks and additional support can provide people who are struggling.”

Dave Sculthorpe, Events and Engagement Manager at The Trussell Trust added:

“The Trussell Trust is proud to partner with Sigma Connected, we are excited to work together to raise funds and change perceptions of food bank use in the UK.

Their employees will raise vital funds for the Trussell Trust which will help us end the need for food banks in the UK.”



Sigma Connected is a multi-award-winning Business Process Outsourcing (BPO) provider that specialises in outsourced (white-label) 24/7 customer contact centre services. Services include customer service management, collections, complaints handling, and vulnerable customer support. The company’s McLaren Credit Services division also supports a range of clients who are looking to outsource their account and debt collection processes.

For additional information on Sigma Connected visit their Website


New figures released in April by the Trussell Trust revealed that almost three million emergency food parcels were provided to people facing hardship between April 2022 and March 2023, with more than a million of those being for children. This is the most parcels the charity’s UK-wide network have ever distributed in a single year and represents a 37% increase.

For additional information on The Trussell Trust visit their Website

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