- Do you currently use cloud service in your contact centre?
- What do you think is the biggest benefit of using cloud services in your contact centre? or
- Do you think that using cloud technology in your contact centre has an impact on brand image for your customers, for example, to look up-to-date and forward thinking?
Whatever your views on cloud, good or bad or indifferent, we need to know your thoughts and comments as this will form the basis of a soon to be published in-depth article which we will be publishing on this topical subject.
To participate in the survey simply on the link below