Contact-centres.com have joined forces with Aspect to find out what the UK contact centre industry really thinks of the ‘Cloud’, for example
- Do you currently use cloud service in your contact centre?
- What do you think is the biggest benefit of using cloud services in your contact centre? or
- Do you think that using cloud technology in your contact centre has an impact on brand image for your customers, for example, to look up-to-date and forward thinking?
Whatever your views on cloud, good or bad or indifferent, we need to know your thoughts and comments as this will form the basis of a soon to be published in-depth article which we will be publishing on this topical subject.
As an added incentive, if one is required, the good folk at Aspect will select at random a winner of a Kindle Fire HD but be quick as time is running out!
To participate in the survey simply on the link below
Cloud Survey
Good Luck!
