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Category: – Company Info
New Jabra Stealth UC is Skype for Business Certified
Coinciding with the launch of Skype for BusinessTM, Jabra is responding to the increasing demand for…
Ventrica finalists in prestigious Contact Centre Awards
Southend based outsourcer Ventrica have been shortlisted for the European Contact Centre & Customer Service Awards…
Capita deploys cloud technology from Intelecom
Capita deploys cloud contact centre technology from Intelecom to support human resource service centre for UK…
Jabra Announces Appointment of New CEO
Jabra, the GN Netcom brand, announces change to the executive management team with the appointment of…
Enghouse Interactive Updates Contact Centre Enterprise
Enghouse Interactive have introduced PRC 3 to version 9 of its Contact Centre: Enterprise (CCE), a…
Jabra Suggests that you make your Office Open for Success
The open office has been with us practically since the dawn of organised work. The open…
Does your relationship with Quality Monitoring pass the test?
Business Systems (UK) Ltd are launching a short survey to identify how contact centre managers are…
Jabra: IT is Growing Into Your Brain
Jabra – Holger Reisinger. If you think you are spending too much time online, you have…
CCMA Announce Series of Training Courses
The CCMA, Call Centre Management Association, have announced a series of one day training courses, Operational…
Cirrus – Delivering the Experience Customers Deserve
Why is the Customer Experience so Important? Whereas running an efficient and effective contact centre is…
Enghouse Interactive – Getting on the Front Foot with Proactive Customer Service
Enghouse Interactive – Spring is just around the corner and for many people that’s a chance…
Jabra UK&I Increases Channel Sales with Appointment of Kelly Dickson
Jabra UK & Ireland Business Solutions enhances its Sales team with the appointment of a new…
Jabra: Confetti Days Kill Productivity
Today, I had a confetti day: this means that I had to spend the night in…
CCMA – National Contact Centre Awards
There are only 24 hours left to nominate your role models for the UK National Contact…
Jabra Helps Organisations Save Money with Q1 Price Promotions
Jabra Helps Organisations Save Money with Q1 – Saving money on professional quality headsets has never…
Netcall approved for G-Cloud 6
Netcall, a leading customer engagement software provider, has once again been awarded a place as a…
Saga becomes Comic Relief Contact Centre for 2015
Saga have announced that its Hastings contact centre has been chosen to be an official Comic…