Contact Centre as a Service (CCaaS) and Workforce Optimisation (WFO)
Klaas van der Leest, UK Managing Director, Intelecom UK Ltd says it’s time to connect the two to create the…
- Articles, - Industry News, - WFM, Puzzel 10 June 2014
Klaas van der Leest, UK Managing Director, Intelecom UK Ltd says it’s time to connect the two to create the…