Question: Is Your Contact Centre Over Stretched?
Is Your Contact Centre Over Stretched? Outstanding outsourced solutions for inbound customer contacts. With over 35 years of customer service…
Whistl
Understanding the Importance of the Contact Centre
Understanding the Importance of the Contact Centre – Improve your contact centre offering The last few years have shown that…
Guide to UK Consumers Contact Centre Use
Who’s calling? Whistl publishes definitive guide to UK consumers contact centre use and performance expectations Poor contact centre experience pushes…