With GDPR In Effect What Does it Means for Data Analysis?

With GDPR in effect, Peter Dorrington at TTEC, looks at what it means for Customer Data…

ttec eBook: Don’t Fear Bots in Your Contact Centre

EBook Download – Don’t Fear Bots in Your Contact Centre For most industries, it’s not a…

TTEC Gain Success In European Contact Centre Market

TTEC, a leading global customer experience technology and services provider focused exclusively on the design, implementation…

Digital Tools for Human Engagement in Contact Centres

Digital Tools for Human Engagement in Contact Centres by Steve Ellis, Partner, Leadership & Learning, TTEC…

TeleTech Announces Name Change to TTEC

Customer Experience Pioneer TeleTech Announces Name Change to TTEC (pronounced T-tec), Launches New Brand in Europe…

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