Twelve Winners announced at the 2016 National Planning Awards Twelve individuals and teams were recognised on…
Tag: The Forum
The Forum Awards – and the Winners are…..
Winners of the 2016 Quality & Customer Experience and Data, Analytics & Insight Awards were announced…
The Forum Publishes Latest Best Practice Guide
The Forum have published their latest Best Practice Guide entitled “Breakthrough Performance: further, faster, together.” The…
Forum Customer Contact Innovation Awards Winners
Forum Customer Contact Innovation Awards Winners Announced at the Forum’s 15th anniversary conference in Newcastle on…
The Forum Launch Awards Showcasing Excellence in Contact Centres
The Forum are launching two new awards showcasing excellence in critical operational roles within contact centres…