Winners Announced at the 2016 National Planning Awards
Twelve Winners announced at the 2016 National Planning Awards Twelve individuals and teams were recognised on 28th September at The…
The Forum
The Forum Awards – and the Winners are…..
Winners of the 2016 Quality & Customer Experience and Data, Analytics & Insight Awards were announced Wednesday 14th September and…
The Forum Publishes Latest Best Practice Guide
The Forum have published their latest Best Practice Guide entitled “Breakthrough Performance: further, faster, together.” The Guide contains 105 pages…
Forum Customer Contact Innovation Awards Winners
Forum Customer Contact Innovation Awards Winners Announced at the Forum’s 15th anniversary conference in Newcastle on 28th April 2015 Five…
The Forum Launch Awards Showcasing Excellence in Contact Centres
The Forum are launching two new awards showcasing excellence in critical operational roles within contact centres This month, The Forum…