Research Shows Link Between Customer Service and Revenue Still Overlooked By UK
Contact Centre Association Research for KANA Suggests Only 40 Percent of Senior Managers Focused on Improving Customer Service Research commissioned…
- Customer Service/Experience, - Industry News, - Reports/Surveys, CCMA 23 June 2014
Contact Centre Association Research for KANA Suggests Only 40 Percent of Senior Managers Focused on Improving Customer Service Research commissioned…
- Industry News 1 February 2014
Sabio, the customer contact technology specialist, has strengthened its portfolio of best practice customer contact centre technology solutions with the…